SAN DIEGO STATE UNIVERSITY PRESS - SAN DIEGO, CALIFORNIA - SDSU

How To Order The Basics SDSU Press, and its imprint, Hyperbole Books, fill orders by mail or telephone (619-594-6220). Please specify items wanted, purchase order number as needed, full address, telephone number, and shipping address when different from billing address. Discount Schedule to the Trade: 40% (Short discount items 20% maximum discount). Can't Find What You Need? Annoyed by our old school ordering methods? Perplexed that our fine volumes are not ALL available at Amazon.com? Merely email us care of memo@sdsu.edu and let us know the title you want to see online with Amazon and we will make every effort to make it go LIVE asap! Terms All orders from individuals must be prepaid in U.S. funds, either by personal check or money order. For corporations, educational institutions, and libraries, our terms are net 30 days. Please pay from invoice. For new accounts, initial orders over $50 may be asked to prepay. Shipping rates  $4 for 1 or 2 items; add $1.00 for each item over 2. Additional charge for oversized or special shipping. All items are sent fourth class bookpost unless other shipping means are requested. Invoices will be sent with shipment. For Canadian and other foreign shipments to individuals, add $6.00 for 1 or 2 items, plus $.50 for each item over 2 (orders sent via international bookpost). Allow six to eight weeks for shipment overseas. Please send International Money Order or check drawn on U.S. bank. We are unable to accept credit-card purchases. All checks sent to us should be made payable to "SDSU Press."   Rush Orders  Specify date needed and method of shipment preferred. Claims  Claims for shorts or damage must be made within 45 days of the invoice date. Returns Policy Returns should conform to the following guidelines Please note: SDSU PRESS MUST PRE-AUTHORIZE RETURNS 1. In case of order fulfillment error, we accept returns from all customers; otherwise, returns are accepted only if the conditions below have been met. 2. First, books must be in saleable condition to receive credit. Returns should be packed carefully in stiff cardboard to prevent damage in shipment; books damaged in shipment to us will not be accepted for credit. 3. In case of customer cancellation or overstock, we will accept the return of any item in good condition up to one year from the invoice date for credit at 50% of retail. 4. Claims for credit must cite our credit memo number, not the purchaser's chargeback number. 5. Credits must be used within one year. 6. No refunds will be issued. 7. Invoice numbers are required for all returned books. All orders and returns should be sent to: c/o Professor Bill Nericcio Department of English & Comparative Literature San Diego State University Press SDSU | 5500 Campanile Drive  San Diego, CA 92182-6020 Telephone orders or information:(619) 594-6220 E-mail all ordering queries to: Harry Polkinhorn SDSU Press Director hpolkinh@mail.sdsu.edu